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The Code of Professional Ethics, which the personnel of the company "Seames" shall abide by, is aimed at forming an adequate public opinion of survey services as an essential tool of market relations in general and those of transportation industry trade in particular.
This Code comprises the rules and principles of professional ethics, which the personnel of the company "Seames" (hereinafter referred to as "Company") are guided by in their everyday professional activity.
The term "personnel of the Company" in this Code refers to both the permanent members of the staff and the employees working under contract.
The term "Client" refers to any legal or physical entity who the Company provides its survey services to.
1. Voluntary compliance
Every employee of the Company shall voluntarily affirm that he/she will abide by the By-Laws, Code of Ethics, Standards and official decisions of the Company in his/her professional activity.
2. Independence
1. Employees of the Company shall strictly adhere to the principle of an independent surveyor's opinion/advice.
2. Employees of the Company shall not provide survey services in case there is good reason to doubt their independence from the Client and/or his officials.
3. A surveyor's principle of independence shall be considered violated when a surveyor or his/her relatives appear to be involved in the financial and operational activity of the Client or to get any direct or indirect monetary gain or its equivalent from the latter.
4. An employee of the Company can provide his/her services to more than one party of the transport trade only by their common written consent to avoid conflict of interests.
5. An employee of the Company can perform only survey services for the transportation industry trade with the exclusion of all other functions.
3. Objectivity
1. All the conclusions and recommendations stated in a survey report should be based on an objective and comprehensive study and analysis of the full and complete information obtained. When reporting a surveyor of the Company should clearly distinguish between the existing objective facts and his/her own opinion, supposition and assumption.
2. Employees of the Company shall not make a prejudiced assessment of the obtained information nor shall they have their opinion/advice changed under pressure from the outside.
3. An employee of the Company shall avoid distorting or concealing from the Client any additional information he/she may obtain about the inspected object in the course of the requested survey.
4. An employee of the Company should do the utmost to obtain all the relevant evidence/proof in order to protect and safeguard the Client's interests without prejudice to his/her liabilities for objectivity and impartiality.
5. An employee of the Company shall not take advantage of the Client's lack of detailed information on the subject matter or his/her incompetence in order to gain an additional fee.
6. Should any mistake or inaccuracy be found in the survey documentation and reports submitted to the Client, the Company's employee must immediately advise the Client whereof and report to his/her boss accordingly.
7. All the survey reports/statements shall be duly signed and stamped by the surveyor in charge.
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4. Professionalism
1. When undertaking a survey job an employee of the Company shall feel confident of his/her competency, have professional expertise, experience and skills sufficient enough to ensure an efficient performance of the requested survey.
2. An employee of the Company should decline to perform a survey, which may appear to be beyond his/her competence, or shall request the Management of the Company to provide a competent expert/advisor to assist him with executing the task.
3. An employee of the Company shall constantly work on improving and perfecting his/her professional skills.
5. Confidentiality
1. All the information obtained by the employee of the Company in the course of the survey performance is confidential and shall not be disclosed to the third parties in whatever form.
2. Survey report is the property of the Client. It shall be submitted to the Client in the order established after the work has been completed. It can never be used by the employee of the Company without the Client's written consent.
6. Fair competition
1. Employees of the Company should have friendly and cooperative relationship with surveyors of competing companies. When conducting a survey/inspection of the same object they should be guided by the principles of good cooperation in order to find out the true facts for protecting the interests of the Client and avoid taking deliberate actions, which may undermine the reputation of their colleagues by profession.
2. Employees of the Company shall abstain from discussing professional and business qualities of their competitors with the third parties.
3. Employees of the Company shall "fight" their competitors by improving and upgrading the standards of the survey services they provide, diversifying their services, making them cost-effective and thus attractive for their Clients.
7. Responsibility
1. Employees who do not comply with the rules of the above Code of Ethics show their disrespect to all other employees of the Company and may cause moral and financial damage to them.
2. Every employee of the Company who becomes subject to criticism for incompliance with the rules of professional ethics is entitled to demand an investigation of the committed incompliance to be carried out by the Management of the Company. This investigation should be carried out without prejudice and can be confidential at the request of the employee.
3. The Company's Management shall constantly monitor and ensure that the employees of the Company strictly comply with the rules and principles of this Code. In case of incompliance the Management should take appropriate disciplinary measures to suitably punish those who do not obey or violate this Code.
Any survey services shall be provided with full compliance to all the above principles of professional ethics.
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